FAQ

ORDER PROCESSING

Please allow 1 business day to process your order. Expect an email within 1 business day  to let you know your order is on the way!

FLAT RATE SHIPPING

Orders are generally shipped within 3-5 business days.

 

DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

 

 

INTERNATIONAL SHIPPING

We offer international shipping to the following countries:

1. The US
2. Europe

• A, B, C–Aland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic
• D, E, F–Denmark, Estonia, Faroe Islands, Finland, France
• G, H, I, J, K–Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo
• L, M, N–Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands
• P, R, S–Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden
• U, V–Ukraine, Vatican City

3. The UK
4. EFTA states

• Iceland, Liechtenstein, Norway, Switzerland

5. Canada
6. Australia/New Zealand
7. Japan
8. Brazil
9. Worldwide (Excluding the List of Countries below)

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

• Crimea, Luhansk, and Donetsk regions in Ukraine
• Russia
• Belarus
• Ecuador
• Cuba
• Iran
• Syria
• North Korea 

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. NarayAmbrosio is not responsible for these charges if they are applied and are your responsibility as the customer.

 

Refunds, Returns And Exchanges